Torrington Health Centre

High Bickington Surgery

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the GDPR 2018 and the Freedom of Information Act 2000. Any request for access to notes by a patient, patient’s representative or outside body will ... [continue] Access to medical records

Complaints and compliments

Our practice manager, Nikki Down, is also our complaints manager. The lead GP for complaints is Dr Mogge. Torrington Health Centre aims to give a friendly and professional service to ... [continue] Complaints and compliments

How to register

If you live anywhere within the practice area, you are eligible to register as a patient with us. Practice Boundary If you would like to register with this practice you can ... [continue] How to register

Named GP

All patients at Torrington Health Centre have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice.    

Patient confidentiality

We ask you for personal information so that you can receive appropriate care and treatment. This information is recorded on computer and we are registered under the GDPR 2018. The ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Privacy policy (GDPR)

Privacy Please click the links below to find out more about how we deal with your personal information. 2019 Evidence1.3.2 GDPR Patient Notice 2019 Evidence1.3.3 EasyReadInformBooklet 2019 Evidence1.3.4 Fair Processing ... [continue] Privacy policy (GDPR)

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Download change of address form If you move outside the practice ... [continue] Updating your details

Useful Contacts

Useful Telephone Numbers Torrington Health Centre In emergency call 01805 622247 Daytime appointments call 01805 622247 High Bickington (during surgery hours only) 01805 622247 Prescription Requests 01805 625033 NHS 111 ... [continue] Useful Contacts

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We aim to treat our patients courteously at all times and expect our patients to treat staff in a similar respectful way. We take seriously any threatening, abusive or violent ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014