We aim to treat our patients courteously at all times and expect our patients to treat staff in a similar respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.
This practice supports the Government’s Zero Tolerance Zone campaign.
For further information visit www.nhs.uk/zerotolerance