Appointments and Visits

Make An Appointment?

To book an appointment, telephone our main switchboard number on (01805) 622247 between 8.00am and 6.00pm on weekdays.

For appointments at High Bickington, telephone our main switchboard number on (01805) 622247 between 8.00am and 6.00pm on weekdays.

You may also book appointments online (see below).

Let us know if more than one person in the family needs to be seen. We can give you a longer appointment if necessary.

Each appointment is for 10 minutes. Please try to limit the discussion to a maximum of two issues that are concerning you. For our doctors to be able to deal with further issues safely, they will ask you to book a further appointment.

Please let us know if you feel your problem is particularly difficult and will need more time.

There may be times when, because of urgent or unforeseen events, delays occur. Please be patient if you have to wait and do make provision for this when making the appointment.

Book Appointments Online

Should you wish to book an appointment with one of our doctors online you will first need to register for our online service by asking a receptionist for a personalised registration document. You may also request this in writing, sending a stamped address envelope with your application. Alternatively, please complete the Registration Form (download here) and bring it to reception with the required identification.

Home Visits

Our doctors typically see four patients in the practice in the time it takes to do a single home visit. For this reason, we ask our patients to come to the practice if it is at all possible. However, we can visit you at home if your condition means you cannot attend one of our practices.

Please try to telephone before 10.00am to arrange a visit and let us know if your condition is urgent. The doctor may ring you before visiting to discuss the best course of action and whether a visit is necessary.

Telephone Call with a Doctor or Nurse

If you wish to speak to a doctor or nurse by phone, calls can be made during opening hours. Call back will be made by the doctor/nurse after the morning/afternoon surgeries. Doctors/nurses will only be interrupted in cases of emergency.


Our practice is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required.

On occasions you may prefer a formal chaperone to be present.

Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperone policy.

If you wish to have a member of the practice staff present during your consultation please mention this to our reception staff when booking your appointment, or to the doctor at your consultation, and it will be arranged.